Contact Medical Information

If you are a member of the public requiring advice or information on your own medical condition or treatment please contact your own doctor in the first instance. Our medical information service is intended to provide information on our products to Healthcare Professionals.

By email

When sending us an email, please provide us with:

  • Your name and title
  • Your role (e.g. doctor, nurse, pharmacist etc.)
  • Your work address (if you prefer the response by post)
  • Your telephone number (if you prefer a verbal response)
  • Takeda product that your inquiry is about
  • Detail of your inquiry
  • By when you need the response

These details will only be used to help answer your question, and will never be used for promotional purposes.

Please read our Website Privacy Policy before sending us any personal data via email.

Select the email address for your region:

By phone

If phone is not available in your country, please use email.

Select your country

Argentina

0800 266 5287

Spanish

Australia

1800 012 612 (toll free)

English

Austria

+43 (0)120 609 2538

German

Belgium

+32 (0)2711 0246

French, German, Dutch

Brazil

0800 771 0345

Portuguese

Bulgaria

008002100003

English

Canada

1 800 268-2772

English & French

China (PRC)

4008 811 540 (local call charge)

Mandarin

Colombia

01800 012 5570

Spanish

Croatia

+800 6683 8470

English

Cyprus

+800 6683 8470

Greek

Czech Republic

+420 239 018 556

English

Denmark

00302106387800

Danish

Estonia

8000100531

English

Finland

+358 (0)800 774 051

Finnish

France

0800 907 913 (Toll-Free)

+33(0)1 40 67 32 90 (Back-up number)

French

Germany

0800 8253325

German

Greece

+30 216 900 4026

Greek

Hong Kong

3016 3868 (PSTN service, caller pays)

Cantonese

Hungary

0680109912

English

India

0080 0050 4087 (toll free)

English

Indonesia

007 803 321 2325

English

Ireland

+1800 937 970

English

Israel

+800 6683 8470

English

Italy

+39 0265 535 096

Italian

Kazakhstan

+800 6683 8470

English

Latvia

+800 6683 8470

English

Lithuania

+800 6683 8470

English

Luxembourg

800 25 924

French, German, Dutch

Malaysia

1800 889 578 (toll free)

English

Malta

+800 6683 8470

English

Mexico

01800 253 0456

Spanish

Netherlands

+31 (0)2020 35492

Dutch

New Zealand

0508 169 077 (toll free)

English

Norway

+47 800 19240

80080030

Norwegian

Philippines

1800 1 322 0225

English

Poland

+48 (0)2230 62447

Polish

Portugal

+351 800 785 005

Portuguese

Romania

0800894008

English

Russian Federation

+7 800 555 55 79

Russian

Singapore

1800 723 1354

English

Slovakia

0800 606 976

English

Slovenia

080081632

English

South Korea

0809 080 971

Korean

Spain

+34 900 947 618 (Toll-Free)

+34 91 422 9896 (Back-up number)

Spanish

Sweden

020 795 079

Swedish

Switzerland

+41 (0)41 288 4096

German, French, Italian

Taiwan

0809 090 063

Mandarin

Thailand

0278 735 26 (PTSN service, caller pays)

Thai

Turkey

+90 212 401 83 01

Turkish

United Kingdom

+44 (0)3333 000181

English

United States

877-TAKEDA7 (877-825-3327)

English

Vietnam

1228 0655 (VIETTEL network only)

1203 2501 (VNPT network only)

Vietnamese

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